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FAQs and Troubleshooting
Need a hand? Our FAQs and Troubleshooting guides can help!
How to properly open a CSV File from Minter.io in Excelto display emojis and special characters correctly
Can I track multiple social profiles with one Minter.io account?
Can I track other accounts than my own?
How to fix "No required permissions" errorHow to give Minter.io all necessary permissions from Facebook
How to fix connection with InstagramA step by step guide to help you successfully connect your Instagram profile to Minter.io.
Does Minter.io have an Affiliate Program?
How to change Minter.io background color?Learn how to enable and disable dark mode on Minter.io
Can I see Instagram Collab posts on Minter.io?
Why don’t I see data for some of my Instagram stories?
Why is data missing for my Twitter hashtag?
Can I get historical data for my Twitter Hashtag?
How can I see Total Reach for my Instagram profile?
How can I see Total Reach for my Facebook Page?
Can I track Reels with Minter.io?Learn how you can access your Reels data
How can I export my data?Learn how you can export your analytics reports
Can I export more than 10,000 CSV entries?
How long does it take to generate a social report?
Is there a limit for Hashtag posts?
Does Minter.io track Instagram ads and promoted posts?
How can I customize my report export?
Does Minter.io offer a free trial?
I can't connect my Instagram Business Profile4 steps that will help you connect your Facebook Business page
How to Convert Your Personal Instagram Profile to a Business Profile
I can’t connect a new Instagram account
Does Minter.io have an API?
How do I cancel my Minter.io account?