FAQs and Troubleshooting

Need a hand? Our FAQs and Troubleshooting guides can help!

16 articles in this collection
Written by Anna and Andrew

Can I export more than 1000 CSV entries?

Written by Andrew
Updated over a week ago

Does Minter.io show IGTV metrics?

Written by Andrew
Updated over a week ago

Is there a limit for Hashtag posts?

Written by Andrew
Updated over a week ago

Why don’t I see data for some of my stories?

Written by Andrew
Updated over a week ago

Does Minter.io track ads and promoted posts?

Written by Anna
Updated over a week ago

How can I customize my report export?

Written by Andrew
Updated over a week ago

Does Minter.io offer a free trial?

Written by Andrew
Updated over a week ago

I can't connect my Facebook Business Page

4 steps that will help you connect your Facebook Business page

Written by Andrew
Updated over a week ago

How to Convert Your Personal Instagram Profile to a Business Profile

Written by Andrew
Updated over a week ago

I can’t connect a new Instagram account

Written by Andrew
Updated over a week ago

Can I track multiple Instagram accounts with one Minter.io account?

Written by Andrew
Updated over a week ago

Can I track other accounts than my own?

Written by Andrew
Updated over a week ago

How long does it take to generate an Instagram report?

Written by Anna
Updated over a week ago

How can I export my data?

Written by Andrew
Updated over a week ago

Does Minter.io have an API?

Written by Anna
Updated over a week ago

How do I cancel my Minter.io account?

Written by Andrew
Updated over a week ago