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FAQs and Troubleshooting
Need a hand? Our FAQs and Troubleshooting guides can help!


How to change Minter.io background color?Learn how to enable and disable dark mode on Minter.io
How to fix connection with InstagramA step by step guide to help you successfully connect your Instagram profile to Minter.io.
How to fix "No required permissions" errorHow to give Minter.io all necessary permissions from Facebook
Does Minter.io have an Affiliate Program?
Why is data missing for my Twitter hashtag?
Can I get historical data for my Twitter Hashtag?
Can I track Reels with Minter.io?Learn how you can access your Reels data
How can I see Total Reach for my Instagram profile?
Can I track IGTV with Minter.io?
Can I export more than 10,000 CSV entries?
Is there a limit for Hashtag posts?
Why don’t I see data for some of my Instagram stories?
Does Minter.io track Instagram ads and promoted posts?
How can I customize my report export?
Does Minter.io offer a free trial?
I can't connect my Instagram Business Profile4 steps that will help you connect your Facebook Business page
How to Convert Your Personal Instagram Profile to a Business Profile
I can’t connect a new Instagram account
Can I track multiple social profiles with one Minter.io account?
Can I track other accounts than my own?
How long does it take to generate a social report?
How can I export my data?Learn how you can export your analytics reports
Does Minter.io have an API?
How do I cancel my Minter.io account?
How can I see Total Reach for my Facebook Page?