FAQs and Troubleshooting

Need a hand? Our FAQs and Troubleshooting guides can help!

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17 articles in this collection
Written by Anna and Andrew

Can I track IGTV with Minter.io?

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Written by Andrew
Updated over a week ago

Do you offer audience demographics analytics for Twitter?

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Written by Anna
Updated over a week ago

Can I export more than 1000 CSV entries?

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Written by Andrew
Updated over a week ago

Is there a limit for Hashtag posts?

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Written by Andrew
Updated over a week ago

Why don’t I see data for some of my Instagram stories?

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Written by Andrew
Updated over a week ago

Does Minter.io track Instagram ads and promoted posts?

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Written by Anna
Updated over a week ago

How can I customize my report export?

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Written by Andrew
Updated over a week ago

Does Minter.io offer a free trial?

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Written by Andrew
Updated over a week ago

I can't connect my Instagram Business Profile

4 steps that will help you connect your Facebook Business page
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Written by Andrew
Updated over a week ago

How to Convert Your Personal Instagram Profile to a Business Profile

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Written by Andrew
Updated over a week ago

I can’t connect a new Instagram account

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Written by Andrew
Updated over a week ago

Can I track multiple social profiles with one Minter.io account?

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Written by Andrew
Updated over a week ago

Can I track other accounts than my own?

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Written by Andrew
Updated over a week ago

How long does it take to generate a social report?

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Written by Anna
Updated over a week ago

How can I export my data?

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Written by Andrew
Updated over a week ago

Does Minter.io have an API?

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Written by Anna
Updated over a week ago

How do I cancel my Minter.io account?

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Written by Andrew
Updated over a week ago